Wednesday, October 15, 2003

flying to msia

my first try with air asia today - the malaysian carrier that flies domestic flights. I have to say that though their online services are tortise slow, their phone service is excellent. The people at the help desk are pleasant, polite, very-very helpful, and prompt. They don't make their customers wait - you know, with all that boring automated system thing ? Gosh they can go on, and on and on and on with that automated stuff they have. Some companies prefer to put their customers on hold, listening to some crappy sounding music. Telling us that we are important to them -- and yet, making us wait dutifully each time we need to contact them. That can really get on one's nerves, i tell you.

That will go to Singtel's helpdesk, NTUC Income Insurance and many other government, statutory board... hmm.. am i getting myself in a whole lot of trouble by saying this ? gosh.. it worries me that by saying what i just did, i probably be sued in court for defamation or something like that. You know how things are these days - people are TOUCHY these days aren't they ?

Anyway.. [oo.. busy come in later to finish this.. till then.. adious amigo]